Privacy Policy

Last updated: September 2026

Snug is a Shopify app built by Turn Three Software LLC ("Turn3," "we," "us"). This policy explains what data the app and this website handle, and why. Questions? Emailsnugsupport@turnthree.dev.

What the app accesses

To show the right size chart on the right product, Snug reads product information from your store through the Shopify Admin API: product titles, types, vendors, tags, collections, and variant options. Snug does not modify your products and does not read data it doesn't need to match charts.

What the app stores

  • Your size charts and settings. The charts you create are stored as app-owned metafields inside your own Shopify store.
  • An installation record. We keep the authentication/session details needed to connect to your store and run the app. We don't sell or share this.

Your customers' data

Snug does not collect personal information from your store's shoppers. The size chart shown on your storefront is content rendered on the page — Snug sets no tracking cookies and does not profile shoppers.

This website

This marketing site (snug.turnthree.dev) is a static site with no analytics and no tracking cookies. It loads fonts from Google Fonts, which means Google receives a request (including your IP address) to serve those font files. Emailing us opens your own email client; we only receive the message you send.

Subprocessors

  • Shopify — hosts your store and the app data stored as metafields.
  • Cloudflare — hosts the app and this website.

Data retention & deletion

Uninstalling Snug removes your charts. We honor Shopify's mandatory privacy webhooks (customers/data_request, customers/redact, andshop/redact) to handle data-access and deletion requests. You can also request deletion at any time by emailing us.

Your rights

Depending on where you live (for example under GDPR or CCPA), you may have the right to access, correct, or delete data we hold about you. Contact us and we'll help.

Changes

If this policy changes, we'll update the date above. Material changes will be noted on this page.

Contact

Turn Three Software LLC — snugsupport@turnthree.dev.